Verification doesn’t work
If the ‘verify’ button within the mail does not work you can enter the code that was also send in…
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I experience (technical) problems with the app
If you experience (technical) problems with the app, we would like to hear about it. For this we need the…
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Can I export the diary?
Absolutely! For Apple users, it is possible to save the diary in the app and export it as a pdf.…
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Can I get an app refund?
Our policy is that we do not give refunds. There are situations in which we are willing to do this,…
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How do I unsubscribe?
The Wonder Weeks app is a one-time purchase and is non-refundable. Within the app, under the Extras menu, we have…
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What do the symbols on the calendar mean?
Yellow bar/dark gray bar: This represents the fussy phase of the leap. During this period, you baby may be showing…
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Can I share the app?
Unfortunately, it is not (yet) possible to share the app with your partner. We are working on making this possible…
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Can I add a second child?
You can add as many children as you want. There are no extra costs involved. Just follow these steps: 1.…
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Can I gift the app?
Gifting the app to someone else is currently only possible for iOS via the App Store. Please see the following…
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How do I make a back-up and/or restore my data on the app?
Back-up: Open your settings via the ‘This leap’ tab, at the top right of the photo of your child Click…
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How do I get notifications for the leaps?
The app asks for permission to send notifications. When you press ‘allow’, you will receive notifications. If you don’t receive…
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I can’t update the app
It may be that you still have the old version of the app. In the past, we had a separate…
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Can I transfer the app to another device?
Before you start, please make sure you made a backup of the app on your old device. You can easily…
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How do I change the language of the app?
Our app is in 16 different languages available and it is very easy to change the language: In the top…
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